To download a map and detailed instructions for working at the Walnut Creek Amphitheatre, click here.
To download the Walnut Creek Amphitheatre employee handbook, click here. Note that this book is for full-time Aramark employees, so some sections such as payroll do not apply to WFR volunteers.
Map of the Walnut Creek Amphitheatre, 3801 Rock Quarry Rd, Raleigh, NC 27610-5123, US
The Wake Forest-Rolesville Band Booster organization is operating a fundraiser at the Walnut Creek Amphitheatre. Six TIPS-trained volunteers from the school are needed to fully staff each event. During the concert season which is approximately 30 events, we will service the two Moe's stands, one on the west side of the stage and the other on the east side of the stage. These stands will normally need 2 people each. We also run the VIP Priority stand located just outside the VIP seating area on the west side of the stage. This stand will normally need 2 people. During shows with larger attendance we may be offered the possibility to service an additional Kiosk. These larger shows will require more people to work. Most of the shows are on Friday and Saturday but, there are some events during the week. There are also a few shows that will last all day and may require more than one shift to staff the window.
Anyone who works at Walnut Creek must be at least 21.
Anyone who works at Walnut Creek
must be TIPS trained in order to serve beer. TIPS is a alcohol service training
program that is offered by Walnut Creek. Although the training is provided free
of charge, we do not get paid for attending. The training is good for three
years.
Other TIPS training sessions are sometimes offered in the area. The Walnut Creek coordinator will send out an email advising when and where these sessions are being offered. TIPS training sessions will also appear on the band calendar. For more information about TIPS training, click here.
A new requirement for 2008 requires that any member involved with events at Walnut Creek be NC ABC Trained. It does not matter how many times you have had TIPS or ALE training, everyone has to take the NC ABC training or will not be allowed to work Walnut Creek.
The NC ABC Board offers the required training downtown at 1:00pm and 5:30 pm every Wednesday. The band boosters will periodically offer this training at the school, with dates and times appearing on the band calendar.
The Booster organization receives a straight commission rate of net sales. Each volunteer will receive a $30 credit to your student's band account for each event worked. At the end of the season the total commission earned from Walnut Creek will be reduced by any expenses and the $30 band account credits. The remaining total will be distributed proportionally to each band account as a bonus. The more we sell the greater this bonus will be in October.
All volunteers must be neat in appearance,
possess good hygiene and be well groomed. Hair that extends below the top of
the collar MUST BE PULLED BACK AND RESTRAINED. This rule applies to both male
and female volunteers. A uniform (apron) will be provided. Accepted attire is:
kaki shorts, and White T shirt. No open toed footwear
All volunteers are to park in the grass lot located behind backstage to the right of the VIP lot, unless otherwise specified.
All volunteers are to check in at the side gate through the Aramark check-in. No volunteer will be admitted through any other gate. Your name must be on the gate list upon check-in. After checking in, proceed to your work station as quickly as possible and report to the stand leader of your assigned area. Sign-in sheets will be available at the work stations; it is the volunteer’s responsibility to sign in and out each event.
Volunteers will receive one meal allowance per show. You must fill out an employee eat sheet located at each stand with your name and food item you ate. Volunteers must use courtesy cups with a lid and a straw for all soda or water. No food may be eaten in any stand.
NO alcoholic beverages are to be consumed by any volunteer while working or while in uniform.
Q. Exactly what will we be doing?
A. We have been assigned the Moe's Southwestern Grill stand which serves a limited selection of burritos fountain soda and draft beer. We have this stand for the entire season.
We are also currently working the Backstage Bob's windows. This stand sells hamburgers, cheeseburgers, chicken tenders, BBQ sandwiches, french fries, fountain sodas, draft beer, bottled water, and other such items.
At selected shows, we may also be
assigned a beer portable or other stands. I will announce when this happens.
Q. Can I still work if I did not attend the TIPS training?
A. At the present time, I have limited openings for people who are not Tips trained. There are very few of these.
Please attend the next Tips training.
Q. How many people do we need to work each event?
A. Moe's - A minimum of 2 for the less popular shows and possibly up to 3 for a sellout.
Backstage Bob's - A minimum of 8 for the less popular shows and possibly up to 11 for a sellout.
Others - Will be announced as assigned by Aramark.
Updated: 4/11/2008